Payment Processing Services - Eliminate Chargebacks

A chargeback occurs when a buyer contacts their credit card issuer to dispute a charge that appears on their credit card statement. For merchants, this can cause cash flow, accounting or inventory issues - and even potentially erode relationships with customers.

PIN Debit and Check Processing services get rid of chargebacks

Here's how they work:

PIN Debit

This electronic payment method allows cardholders to access funds from their bank account at the point of sale using a debit card and a Personal Identification Number (PIN). Once the transaction is authorized, the money is debited from their bank account to the merchant's account. These are bank-to-bank transactions and are not subject to chargebacks!

Check Processing

This means that you can convert a paper check received from a customer into an electronic transfer that takes funds from your customer's account and places them into yours. This transfer takes place via the Federal Reserve Bank's Automated Clearing House (ACH) system. It's a faster, less-expensive way to get your money, and similar to PIN debits check processing is not subject to chargebacks.

Other tips to protect your business from chargebacks

• Make sure each customer signs the credit card receipt
• Attempt to directly settle any disputes with the customer, and take good notes on the transaction and your interactions with the customer.
• In most disputes, you keep money for you product or service rendered while the banks deal with customers who dispute chargebacks

You work hard for every dollar that comes in, and every dollar counts. With Five Point Capital, you get not only a simple and effective system of detailed record keeping that dramatically reduces charge-backs but also a team of experienced professionals dedicated to protecting your business.